Support

We answer every message within two business days.

BlissCompass is a personal time compass: you track what you spend your hours on, rate how each block felt, and see where your time and your bliss align. If something is not working — or you want a feature — write to support@blisscompass.com and a human will reply.

Common questions

I forgot my password. Use Forgot password on the web app and we’ll email you a reset link. The same account works in the iOS app.
Which data region am I in? You chose EU (Frankfurt) or International (Dublin) at signup. It is shown in Settings, and your data never moves between regions.
How do I delete my account? In the iOS app: Settings → “Delete account…”, then type DELETE to confirm. This permanently removes your account and all of your entries, tasks, notes and Advisor history. It is immediate and cannot be undone.
Dictation is not working. Check that microphone and speech-recognition permissions are allowed for BlissCompass in iOS Settings → Privacy & Security. Dictation uses Apple’s speech recognition; we only receive the resulting text.
The Advisor gave a strange answer. The Advisor reasons over your own tracked data — the more entries you have rated, the better it gets. Send us the question and we will look at it.

Report a problem

Email support@blisscompass.com with what you were doing, what you expected, and what happened instead. If you can, include your account email and roughly when it happened — that is enough for us to find the request in our logs.

Privacy and your data

What we store, where it lives and how to get it erased is set out in our privacy policy. For GDPR requests that you cannot complete in the app, write to support@blisscompass.com and we will respond within 30 days.

Who we are

BlissCompass is built by DX Labz Kft., Hungary. The iOS app is currently offered to a limited audience.